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Website terms

Last updated 16 October 2026

Service

InstantDonate.uk is a technical service assisting participating charities with payment collection using GoCardless. It is currently a sandbox test service: no real donations can be collected.

Fees

InstantDonate does not charge donors or collect a platform fee from donations. Participating charities may pay GoCardless processing fees under their own agreements with GoCardless. InstantDonate does not set, collect or receive those fees.

Payments

Payments are authorised through GoCardless and the donor's bank. InstantDonate does not request online banking passwords. The participating charity is responsible for its GoCardless account, charitable status, fundraising statements, donor enquiries and refunds, subject to applicable payment and consumer rights.

Gift Aid

Gift Aid declarations are optional. The charity is responsible for assessing eligibility, making HMRC claims and retaining records. InstantDonate does not submit Gift Aid claims.

Acceptable use

Do not misuse the service, attempt unauthorised access or register an organisation you are not authorised to represent. Availability may be interrupted for maintenance or external service outages.

Legal rights and operator details

Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded. InstantDonate is operated by a UK sole trader. The operator's full legal name, address for service and contact details are pending publication and must be completed before live launch.

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